What if there is a problem with my order?

Returns & Refunds

At Power of Flowers, customer satisfaction is important to us. Because flowers, plants, and many gift items are perishable, we are unable to accept returns on most products.

Fresh Flowers, Plants & Perishable Gifts

If there is a problem with your order, please contact us within 24 hours of delivery by calling (281) 557-9860.

To help us better understand the issue, we may request a photograph of the arrangement, plant, or gift item.

If an arrangement arrives damaged, contains the wrong items, or does not meet reasonable quality standards, we will work with you to provide a replacement, store credit, or another appropriate resolution.

Due to the perishable nature of fresh flowers and plants, we cannot offer refunds or replacements for issues reported more than 24 hours after delivery.

Non-Perishable Gift Items

Non-perishable gift items may be eligible for return within 7 days of purchase if they are unused and in their original condition. Please contact us before returning any item.

Questions About an Order?

If you have any questions about your order, please call us at (281) 557-9860. We appreciate the opportunity to serve you and will always do our best to make things right.